Ren Recruiting is hiring motivated, customer-focused individuals from Nepal to join an international Sales & Customer Support team based in either Malaysia or Indonesia. This role is ideal for goal-oriented communicators who excel at engaging clients, driving sales conversions, and handling routine service inquiries. Comprehensive training and ongoing support are provided for all successful applicants.
Key Duties & Responsibilities:
- Reach out to prospective and existing customers via phone calls and digital messaging.
- Follow up with clients to understand their needs, introduce company solutions, and promote relevant services.
- Convert potential leads into active clients to meet monthly targets.
- Provide front-line customer assistance and resolve routine support requests.
- Identify and escalate complex technical or account issues—such as login failures and forgotten passwords—to dedicated internal teams.
- Develop and maintain positive relationships with clients while delivering quality service.
- Generate and submit daily activity summaries for sales progress and customer interactions.
Work Schedule & Conditions:
- First Month: 12 working hours per day.
- Second Month Onward: 10 working hours per day.
- Rest Days: 2 days off per month (post-confirmation).
- Leave: 8 days of paid sick leave annually (or statutory minimum) and annual leave entitlement after completing one full year.
- Overtime: Compensated according to applicable employment terms.
Compensation & Benefits:
- Basic Monthly Salary: USD 500 – USD 1,400.
- Food Allowance: USD 125 per month.
- Medical Allowance: USD 125 per year.
- Salary increases following confirmation and annual performance-based raises (excluding Grade C ratings).
- Sales target incentives and performance rewards after confirmation.
- Company-sponsored work visa and flight tickets provided from Nepal for approved trips.