Tour and Ticketing Officer

Ace Travels.com is actively looking for a detail-oriented and customer-focused Tour and Ticketing Officer to oversee our daily travel operations. In this role, you will be responsible for managing airline reservations, issuing flight tickets, processing rebookings, and organizing outbound travel services. The ideal candidate should possess practical experience in international travel arrangements and a strong commitment to providing top-quality customer support.

Key Responsibilities:

• Manage end-to-end domestic and international flight bookings, reservations, and ticket issuance.
• Oversee itinerary revisions, cancellations, ticket rebookings, and refund processing in a timely manner.
• Provide clients with precise fare estimations, travel schedules, baggage policy details, and visa information.
• Plan, price, and assemble comprehensive domestic and outbound travel packages tailored to client needs.
• Liaise directly with hotel partners, transport operators, guides, and external service providers to ensure smooth trips.
• Maintain meticulous client data and booking history while resolving customer queries professionally.
• Collaborate with internal sales and holiday teams to guarantee seamless operations for every journey.

Benefits & Compensation: We offer a competitive salary tailored to experience, valuable career growth opportunities in the travel sector, and a friendly, professional working atmosphere.