Nilaya Jewels is seeking a versatile, creative, and customer-focused Store & Social Media Executive to join our team in Kathmandu, Nepal. This hands-on role combines physical retail management with active digital content creation, perfect for an energetic individual who loves jewellery, understands social media trends, and excels at driving sales both in-store and online.
Core Responsibilities:
- Retail Store Operations: Maintain an organized, clean, and beautifully presented store; arrange attractive jewellery showcases; manage daily inventory and sales logs; monitor stock levels; and handle scheduled opening and closing routines.
- Sales & Customer Relations: Greet store guests, showcase product details and care guides, answer customer inquiries across Instagram, TikTok, WhatsApp, and phone calls, follow up on leads, and manage order packaging and post-purchase service.
- Content Creation & Social Media: Plan, film, and edit short-form videos (Reels, TikToks, Stories, product previews) using tools like CapCut; appear confidently on camera; write captions; select trending audio; and engage with followers.
- Business Development & Reporting: Help launch new collections, identify popular designs through buyer feedback, monitor engagement and sales metrics, and submit daily updates and weekly progress reports to management.
Position Details:
- Location: Kathmandu, Nepal (Full-time, on-site)
- Schedule: As per assigned store operational hours
- Salary: Negotiable, tailored to experience and skill level
- Incentives: Performance-based incentives available for sales and content results
Note: Female candidates are strongly encouraged to apply.