Sales Officer - International B2B

Felt and Yarn, Nepal's premier ethical producer and exporter of handcrafted wool felt goods, delivers to more than 75 countries worldwide. Certified by GoodWeave, SEDEX, and ISO 9001:2015, the organization empowers over 10,000 families through fair, sustainable employment.

We are searching for an energetic Sales Officer reporting directly to the Head of Sales. In this role, you will drive business growth, maintain high customer satisfaction, and manage foreign B2B accounts.

Key Duties:

• Oversee and expand international B2B sales accounts.
• Deliver swift replies to client inquiries, including outside standard working hours when required to meet SLAs.
• Coordinate seamlessly with production and logistics departments for efficient order fulfillment.
• Identify upselling opportunities and recommend tailored product customizations.
• Keep precise records of sales activities using Google Sheets and Google Docs.
• Discover fresh business leads and execute consistent follow-ups.
• Maintain effective follow-up protocols to guarantee punctual delivery and buyer satisfaction.

Work Hours & Benefits:

Office hours are 10:00 AM to 5:00 PM, Sunday through Friday. Compensation starts at NPR 30,000 per month, with higher pay offered based on background and skill level. Perks include a company-provided MacBook, daily office lunch, health insurance coverage, Citizen Investment Trust (CIT) contributions, and a supportive, ethical work environment.