Neboer Lifestyle is seeking a dedicated, enthusiastic, and results-driven Sales & Customer Service Executive to join our dynamic team. In this dual role, you will play an essential part in driving business growth while providing an exceptional experience to every customer. We are looking for an individual who excels at forming strong client relationships, understanding unique customer needs, and effectively closing sales opportunities.
Key Duties and Responsibilities:
- Assist prospective buyers in exploring our product range and selecting options that match their needs.
- Provide insightful product guidance and professional advice to foster buyer confidence.
- Meet and exceed established sales goals through active customer interaction and consultative selling.
- Handle in-person sales transactions as well as order follow-up and closing tasks.
- Promptly respond to client inquiries received through phone calls, email, social media, and other communication channels.
- Cultivate long-term customer relationships to ensure high client satisfaction and repeat business.
- Keep systematic records of sales, incoming leads, and customer interactions.
- Stay well-informed about brand products, market developments, and customer preference trends.
- Maintain a neat, well-organized, and attractive sales floor and product display area.
- Uphold company values and represent the Neboer Lifestyle brand in a professional manner.