Digital In is seeking a proactive, highly organized, and client-centric Client Service Executive to join our team in Lalitpur. In this role, you will serve as the primary link between our clients and internal departments, ensuring that creative and digital marketing campaigns are executed efficiently and meet high standards.
Key duties include:
- Maintaining day-to-day communications with clients and nurturing positive, long-term working relationships.
- Translating client briefs, targets, and feedback into clear strategies for internal creative and digital teams.
- Collaborating across departments to streamline project workflows and ensure smooth execution.
- Managing campaign timelines, track progress, and ensure all deliverables are completed on schedule.
- Creating structured proposals, client presentations, and detailed campaign performance analytics.
- Monitoring output quality to guarantee all work meets client requirements and company standards.
- Addressing client feedback promptly and working with internal teams to resolve any issues.
- Identifying new opportunities to add value to existing client accounts and expand partnerships.