Front Desk Officer - AWS Education Services

AWS Education Services is hiring a personable and highly organized Front Desk Officer to manage front-office activities and deliver exceptional customer service at our aviation training institute. As the primary point of contact, you will play a vital role in creating a welcoming environment for students, parents, guests, instructors, airline representatives, and other stakeholders.

Key duties for this role include:

• Managing the reception desk, welcoming visitors, maintaining visitor logs, and directing inquiries to the appropriate departments.
• Responding promptly to prospective and enrolled students across various communication channels, including phone, email, WhatsApp, and in-person visits.
• Providing detailed information about aviation training programs, admission guidelines, course schedules, and institute services.
• Assisting with daily administrative tasks such as maintaining attendance registers, drafting routine correspondence, managing document filings, and completing basic data entry.
• Coordinating classroom logistics, examination schedules, and event arrangements for orientations, workshops, and graduation ceremonies.
• Liaising with Accounts, Admissions, Academic, and Administration teams to ensure smooth front-office operations and prompt inquiry resolution.