ZTE Corporation is seeking a qualified IT Support Associate to oversee and maintain our technical infrastructure in Nepal. In this role, you will ensure the smooth operation of company systems, servers, networks, hardware, and office technology while offering reliable technical assistance to internal staff.
Key Responsibilities:
- Oversee, deploy, and upgrade corporate IT systems, server environments, and data backup protocols.
- Manage inventory tracking and asset allocation for all hardware and production tools.
- Provide prompt technical support and troubleshooting for desktop PCs, laptops, printers, landlines, and scanners.
- Configure and set up hardware, software, new user accounts, door access control, and CCTV security systems.
- Serve as the primary contact for user error reporting, resolving service tickets both in person and remotely.
- Coordinate equipment repairs, test new tech solutions, and handle AC/AMC service management.
Offer & Benefits:
- Competitive salary package based on company policies.
- Full Social Security Fund (SSF) enrollment, paid annual leave, and leave encashment.
- 5-day work week (9:00 AM – 5:30 PM with a 1-hour break).
- Collaborative role within a global multinational subsidiary.