KinbechShop is a marketplace that connects buyers and sellers directly - we don't process payments, handle delivery, or run a warehouse ourselves. Here's honestly how that works in practice.
Q: Does KinbechShop offer Cash on Delivery (COD) outside Kathmandu?
A: KinbechShop itself doesn't provide COD or any delivery service - we're not a courier. Many sellers do accept cash on delivery or in-person cash payment as something they personally arrange with the buyer, especially outside Kathmandu Valley, but that's between the two of you, not a service KinbechShop runs.
Q: What are the available digital payment methods for online shopping in Nepal?
A: KinbechShop doesn't process payment for items bought through a listing - buyer and seller agree on a payment method themselves, whether that's cash on meetup, a personal eSewa/Khalti transfer, or bank transfer. Posting and browsing ads on KinbechShop is free; any paid platform features (like a featured listing) are billed separately and disclosed at the time of purchase.
Q: How many days does delivery take inside Nepal?
A: There's no fixed KinbechShop delivery timeline, since we don't handle shipping - it depends entirely on what the buyer and seller agree to. Many transactions are same-day local pickup/meetups; others involve the seller arranging their own courier. Confirm delivery/pickup details with the seller directly before paying.
Q: Can I return or exchange a product if it doesn't fit?
A: Since KinbechShop isn't part of the transaction, returns and exchanges are arranged directly with the seller - there's no platform-wide return window. Agreeing on a return/exchange policy with the seller before you pay is the safest approach. See our full Return & Refund Policy for details.
Ready to buy or sell? Visit KinbechShop Home Page and start exploring active listings today!